Easy RVs Pty Ltd ("Easy RVs", "we", "us", or "our") operates as a pre-owned motorhome and campervan dealership and consignment service based in Gateshead, New South Wales, Australia. We operate the website at www.easyrvs.com.au.
We are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose and store your personal information when you interact with us — whether through our website, in person, by phone or by email.
By using our website or providing us with your personal information, you agree to the terms of this Privacy Policy.
We collect personal information that is reasonably necessary to conduct our business and provide our services. This may include:
Information you provide directlyWe do not collect sensitive information (such as health, financial account details, or government identifiers) unless you voluntarily provide it and it is directly relevant to the services we are providing.
We use your personal information only for the purposes for which it was collected, or for closely related purposes you would reasonably expect. These include:
We will not use your information for direct marketing purposes without your consent, and you may opt out of any marketing communications at any time by contacting us or using the unsubscribe link in any email we send.
We do not sell, rent or trade your personal information to third parties. We may disclose your information in limited circumstances, including:
We do not disclose personal information to overseas recipients unless required to do so by law or with your express consent.
Our website uses cookies — small text files stored on your device — to improve functionality and understand how visitors use our site. Cookies help us remember your preferences and analyse site traffic.
We use Google Analytics to collect anonymised data about website usage. This data does not identify you personally and is used only to improve our website. Google's privacy policy is available at policies.google.com/privacy.
You can disable cookies in your browser settings at any time. Note that disabling cookies may affect some functionality of our website.
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure. These steps include password-protected systems, secure email practices and restricted access to personal information within our business.
Our website is hosted on servers located in Australia or with reputable international providers. While we take data security seriously, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
We retain personal information only for as long as it is needed for the purpose for which it was collected, or as required by law. When no longer needed, personal information is securely destroyed or de-identified.
Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the right to:
To exercise any of these rights, please contact us using the details in Section 11. We will respond to access and correction requests within 30 days. In some circumstances we may be unable to provide access (for example, where doing so would reveal the personal information of another individual), and we will explain why.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or by calling 1300 363 992.
Our website may contain links to third-party websites, including vehicle listing platforms, finance providers or social media channels. We are not responsible for the privacy practices or content of those websites. We recommend reviewing the privacy policies of any third-party sites you visit.
Our services are directed at adults and we do not knowingly collect personal information from individuals under the age of 18. If you believe a minor has provided us with personal information, please contact us and we will take steps to remove it promptly.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. The current version will always be available on our website with the date of the last update noted at the top of this page. We encourage you to review this policy periodically.
If you have any questions, concerns or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:
